Privacy Policy

Information we collect

When you submit an enquiry or contact us by phone, email or WhatsApp, you may provide your name, phone number, email address, city, destination or activity interest, preferred travel month, number of travellers and message.

• Information included in calls, emails or WhatsApp conversations
• Membership, quotation or booking details you choose to discuss
• Consent and enquiry-source information submitted with a form

How we use information

We use enquiry information to understand your request, contact you, discuss relevant holiday or membership options, maintain an enquiry record and respond to service-related questions.

• Process and follow up on enquiries
• Prepare or discuss requested travel options
• Provide booking or membership support
• Prevent spam, misuse or security incidents
• Meet applicable legal or accounting obligations

Form, email and service providers

Website enquiry data is submitted to the configured form service and may be recorded in a Google Sheet used as an enquiry dashboard and delivered to authorised business email recipients. Hosting, email and communication providers process information under their own terms and privacy practices.

We do not publish private enquiry details on the website. Access is limited to people who need the information to respond or provide the requested service.

Payments and external services

Payments are completed through the official external payment page or payment method shared for the applicable service. Payment credentials are entered with the payment provider and are not collected by this static website.

Links to WhatsApp, email, payment or other external services take you to platforms governed by their own privacy policies.

Analytics and cookies

If analytics or similar measurement tools are enabled, they may collect device, browser and website-usage information under the provider’s privacy terms. This policy should be updated if additional advertising or tracking services are introduced.

Retention and your choices

Enquiry information is retained for as long as reasonably needed for follow-up, service records, customer support and applicable legal or accounting requirements.

To ask about your information, request a correction or raise a privacy concern, email info@click2safarholidays.com. We may need to verify your identity before acting on a request.

Security and updates

Reasonable administrative and technical measures are used to protect enquiry information, but no online transmission or storage method can be guaranteed completely secure.

This policy may be updated when the form service, analytics tools, service providers or business processes change. The updated date will be shown on this page.