Payment Policy

Pay against a specific service

Make a payment only against an applicable quotation, package, booking request, membership document, service or order. Review the amount, purpose, traveller details, taxes, payment schedule and transaction-specific terms before paying.

Official payment methods

Use only the official payment gateway or payment method shared by Click 2 Safar Holidays for the applicable transaction. The payment provider and relevant bank process payment credentials under their own security and privacy terms.

A successful payment message does not by itself confirm every travel service. Confirmation remains subject to the accepted quotation, required payment, supplier availability and applicable booking process.

Before you pay

• Confirm traveller names, dates and service details
• Verify the amount and payment purpose
• Review cancellation, amendment and refund terms
• Keep the quotation, payment reference and receipt
• Ask the team before paying if any detail is unclear

Failed or pending transactions

If a transaction fails or remains pending, keep the transaction reference and check with the Click 2 Safar team and your bank or payment provider. Do not repeat the payment until the first transaction status is checked.

Duplicate payments

If the same amount appears to have been charged more than once, share the payer name, date, amount and transaction references with the team. Any confirmed duplicate collection will be reviewed with the payment provider and handled through the applicable payment channel.

Cancellation, amendments and refunds

Cancellation, amendment and refund conditions differ by purchased service and supplier. The written terms shared for the applicable package, stay, activity, transport service or membership govern the transaction.

Any eligible refund amount and timing may depend on supplier deductions, non-refundable components, taxes, payment-provider processing and the accepted transaction terms. No universal refund amount or timeline is promised.

Taxes, fees and currency

The quotation or payment request should state the amount being collected and identify known taxes or fees. International transactions, card issuers or banks may apply exchange rates or charges outside the control of Click 2 Safar Holidays.

Protect your payment details

Click 2 Safar staff will never ask for your card PIN, online-banking password or one-time password. Do not share these details through the enquiry form, email, phone or WhatsApp.

Payment support

For payment support, contact info@click2safarholidays.com or call +91 88666 37443. Share only the payer name, date, amount and transaction reference—never full card or banking credentials.